The Story

Somewhere up in the wild and rugged mountains a man lives with his big family.  Theirs is a homey, rustic life, infused with the beauty of nature and a love for simple pleasures.  Their days are occupied with chores and compromises, but it also filled to bouyancy  with fresh air, good music, and laughter.  This man is a maker of things, a tinkerer on a very high level.  He endeavors through his work to pay homage to the savage perfection of this earthly existence.  He strives to bring forth well-conceived and harmonious things because he is a believer in the restorative power of beauty and good intent.

Working with his surroundings and to honor the ever giving elemental force of the trees, wanting, out of reverence, to give them voice, compelled by love, inspired by song, he forges the bones of the ancestor trees into resonant vessels to amplify a new yet eternal chorus of voices.  Hear now the message they convey! Of the power of love in the throbbing heart of us all!  Each voice a spirit calling from within.  Each a vision of the beautiful imperfection of life.  Each seeking a keeper to carry it out into the wide world.  To make it sing, to inspire revery, to quell fear and bring us closer together.

Yet there were few that found their way across his path and the magic of what he had created was little known and almost regarded as myth.  All this talk of beauty and harmony and the so-called power of rhythm and love, was all out of place, almost quaint to the casual citizen of the day.  But he persisted.  For every time a believer found their way up into the mountains and left with a gift of subtle, divine vibrational ecstasy, he knew that a seed had been sown, and a good thing done, and that perhaps because of it the future would be better for his family and the world.

I heard that he is still up there and that the music is as real as ever.  Maybe if you find yourself deep in the mountains, exhausted from the search, finally coming to peace with the fact that you may never find what you seek, you might hear a sound, a pure voice echoing through the trees, beckoning, leading you home to a place inside yourself where music unites the soul of us all. 

Lifetime Warranty and How to Care for Your C7D Hybrid-Cajon

Lifetime Warranty:

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Simulated scene of abuse performed  by professionals in a controlled environment.  Do not attempt at home.  Doing so voids your warranty.  Thank you, the management.

If at anytime during it’s lifetime a Circle 7 Drum Hybrid-Cajon becomes unplayable due to defective materials or faulty craftsmanship, we will repair or replace it at no cost.  See below for more details.

If you believe your drum needs to be repaired, please contact Circle 7 Drums for instructions before sending anything back.  Please see Returns Policy for more details.

Shipping cost from you to me is your responsibility.

We will inspect the instrument and if we find the failure was caused by a defect in the original materials or craftsmanship we will repair or replace the instrument and return it to you at no charge, including shipping.

If the instrument was abused, neglected, mistreated, etc. and this is clearly the cause of the failure, we will document the findings and give you the option of having it repaired at a reasonable cost, or simply to have the instrument returned to you.  In both instances, the return shipping will be your responsibility.  See below for more details.

How to take care of your C7D Hybrid-Cajon:

Maintaining your warranty and keeping your Circle 7 Drum in good condition requires only that you treat it as you would any other fine musical instrument.  By following a few basic rules and using common sense you will ensure that your drum holds it’s sound and looks beautiful indefinitely.  

•  Store in a cool, dry place, in a good quality case.

•  Protect from extreme exposure to or fluctuations of sun, heat, moisture, temperature, etc.  For example, never leave it your car on a hot day, never leave it in direct sunlight, do not store in an unheated space, etc. 

•  Humidity is more important that temperature.  Pay attention to the relative humidity where you live and try to keep the drum in a balanced environment, ideally between 40% and 50% relative humidity.   See chart below for more details.

•  Always transport drum in a good quality case.

•  Clean and treat the drum surface as you would any piece of fine woodwork. 

•  Do not play the drum with anything other than your open hands or brushes specifically designed for cajon drums.

Damage to the drum caused by using it any way other than as intended is not covered by the warranty.  For example, bashing, kicking, punching or other wise beating the hell out of the drum with your hands until it is broken is not covered by the warranty.  Damage caused by hitting drum with anything other than your hands or cajon brushes is not covered by the warranty.  Damage caused by abuse such as falling, dropping, or otherwise physically mistreating the drum is not covered.  Wood is a natural material that will always change in response to variations in it's environment.  Failures due to environmental conditions are not covered under this warranty.   See chart below .

 In other words, if you break it or abuse it, that's your problem,  but if it fails under normal conditions due to improper manufacturing or defective materials, I will be more than happy to repair or replace the item. 

Guarantee and Return Policies

When you purchase a Circle 7 Drum you will have 7 days to try it out.   It is our goal that you feel like your life is better because you have one of our drums.   If you don’t love it, and as long as drum is still in “New” condition you may return it for a full refund of your purchase price, excluding shipping.    Shipping cost to return drum is your responsibility.

Contact Circle 7 Drums for instructions and Return Authorization before sending anything back.  No returns are accepted without prior authorization.  Always use the original shipping materials and pack carefully to prevent damage in shipping!!! Shipments must be insured for full replacement value.

If when drum comes back it is found not to still be in “New” condition,  the damage will be documented and you will be charged a “restocking fee” of between 25% and 100% depending on the condition of the instrument.  So please just don’t let that happen.  
 

Privacy Policy and Terms of Service

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or circle 7 drums. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
  (your information helps us to better respond to your individual needs)
• To improve our website
  (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
  (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature
• To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

By using this site and making a purchase you agree to all the terms, conditions, policies and other information contained within this website:  www.circle7drums.com   It is the users responsibility to do their own research and to make themselves aware of all pertinent information.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.circle7drums.com

1441 Deetz Road,  Mount Shasta, California 96067,  USA

info@circle7drums.com

5308596004

This policy is powered by Trust Guard PCI compliance.

Shipping Policies

Shipping Policies:

Drums are hand made to order.

Delivery time is normally 2 to 4 weeks, but may be as little as 1 or 2 days for in stock items.

The product page will be updated regularly to reflect the current delivery schedule.

We will provide periodic updates on the progress of your drum while it is being built.

Drums ship to Continental USA at flat rate shipping of $25.00.  Sorry folks.  No free shipping.  I don't know how they do it, but the shipping to the USA costs me between $40 and $60, so I split it with you.

Accessories ship free with any drum order.

We normally ship Fedex Ground 3 to 4 day service, fully insured.

Flat rate does not apply to international shipping, including within North America. International orders will be charged actual shipping cost and must contact Circle 7 drums to verify shipping quote prior to placing order.  All taxes, fees, duties and other such liabilities are the sole responsibility of the customer.

We package your instrument carefully to prevent damage during shipping, please inspect package for damage before accepting and promptly notify the carrier of any issues.